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How to File a Consumer Case in Delhi Without Hassles

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Summary: Bought a defective product or got poor service? Learn how you can file a consumer complaint in Delhi easily and legally.

Consumer rights are often overlooked in India, especially when people don’t know how to assert them legally. Whether you were sold a defective appliance, cheated on service delivery, or overcharged, the Consumer Protection Act, 2019 protects your rights.

To file a consumer case, you need:

  1. A written complaint
  2. Invoice or proof of purchase
  3. Communication records (emails, messages)
  4. Any refusal by the seller to resolve your grievance

You can file the case in your local District Consumer Disputes Redressal Forum or online at the official portal (edaakhil.nic.in) for quicker resolution.

At Sakshi Legal Group, we assist consumers in filing strong, valid complaints—whether it’s against e-commerce platforms, product manufacturers, or service providers. We draft the complaint, submit all paperwork, and follow up for hearings.

Tip: Consumer courts don’t require heavy legal fees, and in most cases, you can recover compensation for mental harassment, time, and costs. Legal help ensures you don’t miss out on your entitlements.

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Sakshi Thakur (Master's in Law from Guru Gobind Singh Indraprastha University) is the lead legal advisor at Sakshi Legal Group. With deep expertise in matrimonial, civil, and consumer law, she believes in empowering clients through proactive and practical legal guidance.

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